Introduction
Welcome to Tangonaut! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website tangonaut.com (the “Website”) or make a purchase from us. We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
Who We Are
Tangonaut SRL
Bulevardul I.C. Brătianu 26/8/66,
900178 Constanța, Romania
CUI: 37468486, RO37636407
Email: contact@tangonaut.com
Phone: +40 730 216 006
Phone: +40 736 361 040
Information We Collect
We may collect and process the following types of personal data about you:
- Personal Identification Information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment Information:
Credit card details or other payment information (processed securely via third-party payment processors)
- Account Information:
Username and password (if you create an account on our Website)
- Order Details:
Products purchased, order history, and delivery information
- Technical Data:
IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform
- Usage Data:
Information about how you use our Website, products, and services
- Marketing and Communication Data:
Your preferences in receiving marketing from us and your communication preferences
How We Use Your Information
We will use your personal data only when the law allows us to. We typically use your personal data in the following circumstances:
- To process and deliver your order, including managing payments, fees, and charges
- To manage your account and provide customer support
- To communicate with you about your order or provide information related to our products and services
- To send you marketing communications (with your consent)
- To improve our Website, products, and services based on your feedback and usage patterns
- To provide a customized experience on our shop, such as using geolocation techniques to display an accurate estimated time of arrival (ETA) for when we ship the products
- To comply with legal obligations and protect our rights
Legal Basis for Processing Your Personal Data
We will process your personal data based on the following legal grounds:
- Consent: When you provide us with your personal data for a specific purpose, such as receiving marketing communications.
- Contract: When we need to perform a contract with you, such as fulfilling your order.
- Legal Obligation: When we need to comply with a legal or regulatory obligation.
- Legitimate Interests: When it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Data Sharing and Disclosure
We may share your personal data with:
Service Providers: Third-party vendors who assist us in operating our Website, conducting our business, or servicing you, such as payment processors, shipping companies, and email service providers.
Compliance with Laws: If required to do so by law, regulation, or legal request.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer needed, we will securely delete it.
Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact details provided above.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: contact@tangonaut.com
By phone: +40 730 216 006
By phone: +40 736 361 040